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Point-of-Sale Payments

Advam offers call centre operators a user friendly and inexpensive alternative to traditional EFTPOS terminals for processing credit card payments and refunds at point-of-sale and in real-time environments.

Merchants wishing to use this service need only download some software from Advam's website, and install it on the operator PC for immediate use.



PCBank

Advam's PCBank is an interactive virtual EFTPOS service that is ideal for processing credit card requests in call centre and back office environments.

PCBank allows the operator to process payments, refunds, reversals, or pre-authorisations in real-time on behalf of multiple merchants, and in multiple currencies.

The user-interface can be customised to maintain corporate branding, and is configurable to limit operator access by merchant, function, and transaction type.

PCBank allows operators to capture order numbers, set transaction limits, set credit card security levels, print receipts, and append operator notes to each request.

All transactions processed through PCBank are encrypted end-to-end using 128bit SSL encryption, with a response returned to the operator in around 3 seconds.